BUSINESS OFFICE – LOCATION/HOURS:
1525 Main Avenue, Clifton, NJ 07011.
Customer Service hours are 7:30 a.m. – 6:00 p.m., Monday through Friday, except holidays. Customers having questions concerning their water bill may contact the office in person, or:

BY TELEPHONE:
You can reach our Customer Service Department 7:30 a.m. – 6:30 p.m., Monday through Friday, except holidays at (973) 340-4300 or toll free (877) 772-7077.

BY FAX:
Customer Service Department: (973) 340-5598.

BY MAIL:
General correspondence:
Passaic Valley Water Commission
1525 Main Avenue Clifton, NJ 07011

BY E-MAIL:
customerservice@pvwc.com
 All emails sent to PVWC will be addressed and responded to within 2 business days. Emails are not  intended to be used for emergency situations. In case of emergency, please call Customer Service, 24 hours a day, 7 days a week.